If you are using a coaxial cable, and you are unable to connect with the internet, while everything else apparently seems to be working fine, you would definitely want to check the error log on your router/modem. Modem constantly disconnects! This leads me to believe it's an issue outside of the house. Hey TWC Forums, maybe someone can assist on why i'm getting almost daily outages at my house. Don't Miss Out On Latest Updates And Deals. Error logs keep a track of all the errors and problems on your PC and you can access it by connecting any device to your modem or your router. In order to understand Unicast Maintenance Ranging lets see a schema of the CPE connecting to the CMTS and the message timeouts. You need to ensure that your coaxial cable is not damaged at any point, or have any sharp bend on it. Oct 4, 2016 #1. There are better options, but coaxial cable enabled with Xfinity routers and modems provide you the same level of speed and connectivity to power all your home stuff like telephone, TVs, Smart TVs, and PCs. Internet Access Technologies - Telecommunications - Streaming - IoT, Xfinity: No Ranging Response Received (4 Fixes), Xfinity: 4 Ways to Fix Failure! A faulty connector at any point can also trigger such errors on your modem/router. Xfinity uses a variety of cables such as Coaxial, Ethernet, and fiber optic for their communication equipment. GitHub Gist: instantly share code, notes, and snippets. MDOT should continue to evaluate its winter maintenance program and attempt to establish Michigan as the focal point of exploring alternatives to deicing salt in the Great Lakes Region, The reports or plans that are developed for implementation of the above recommendations by the appropriate agencies will be … I have a sb 6120 modem and a wireless router that have been randomly dropping and resetting. Coaxial cable is probably the most used cable around the US as it has been in existence for long and has been a part of our home infrastructure when it was built. If none of the above troubleshooting steps are working for you, you will need to contact Xfinity as they might need to replace your modem/router for you. Last night, I checked all of my internal coax cables. Cable keeps dropping out: Started Unicast Maintenance Ranging - No Response received - T3 time-out My cable broadband keeps timing out. To troubleshoot the issue, you need to diagnose some equipment, but before that, you need to understand what can cause this error. It's a network signal problem. You need a tech. There was one cable that I was able to shorten about 25ft. I asked "Ok, what do I do now". I already tried to do a Comcast chat online and they gave me a number to call for a tier 2 tech. I live in an apt. (b). Unsubscribe at any time. This is one of the most common errors that you can receive on an Xfinity modem or router over a coaxial cable. and attempted to lure Sewell to the door by impersonating a maintenance worker. After going through 5 modems I traced this problem back to a surge protector that Xfinity added to my line. EDIT: If I need a tech, how do I get a hold of someone that can actually get me in touch with a tech rather than just saying "your modem is working fine"? Any illness or injury that requires hospitalization or emergency medical care of a foster child. Update: Tech came out and was very helpful. I am going to buy a new surge protector to put on the line. I need help. Thanks for everyone's input. I logged into the modem to check the event log and have 31 … I have tired power cycling all the network hardware, and the issue persists. But, I'm still curious to hear what you all might suggest. This results in an overall very slow download. My line is going from outside directly into my modem. Press question mark to learn the rest of the keyboard shortcuts. Sewell looked through the door’s peephole and saw defendant waiting outside wearing a ski mask and holding a firearm. I thought it was happening with increased bandwidth usage, but it doesn't appear to be linked to when I'm downloading or gaming. [Connectivity] what is unicast maintenance ranging I have a 3 month old Motorola Surfboard Extreme SBG6580 modem. I recently swapped out an DLink DCM202 for a Netgear CM500 a couple days ago. NO cable splitter, cable … 8. While the first one is something you can live with and have it fixed later when you get time, the later one can cause a serious nuisance for you and you want to fix this ASAP to be connected to the internet again. Thanks for the info. Thank you for being a valued part of the CNET community. Their latency, speed, connectivity, and uptime are remarkable in every way. At other times, you can get this error frequently like several times a day, or a constant error with no internet connectivity at all. (b) Attempted removal or removal of a foster child from the foster home by any person who is not authorized by the agency. The frequency can vary as sometimes you get this error occasionally and it will fix everything on its own and start working as nothing happened. The Xfinity support team can take some time to figure out the issue, but they will provide you with a solution that lasts. Also, make sure that the upper rubber coating of your coaxial cable is intact and it is not touching any metal at any point. You can take the following steps to ensure optimal connectivity. Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:ca:08:70:e8:99;CMTS-MAC=00:01:5c:74:8e:73;CM-QOS=1.1;CM-VER=3.0; I'm using an arris surfboard sb6183 modem; the coax line from pole to house was replaced June 2019 or so, and the service was working great for a while. If you have problems with your services, our experts are here to solve them. Ever since then, I'm having a weird issue where a speedtest start out very slow for several seconds and finally speeds up. Started Unicast Maintenance Ranging – No Response Received. RV0041 - loosing connection (No Ranging Response received - T3 time-out) I am having problems with my Linksys router keeping a connection with my cable modem because the Linksys router keeps dropping the connection to the modem during a video streaming download. This weekend it has been timing out multiple times an hour. If you have questions about your services, we're here to answer them. It did increase my downstream power by about 2 dBmV across the board but had not affect on upstream. 2009-09-13 23:41:15 3-Critical R006.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted 2009-09-13 23:41:15 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out This is a True Comcast network problem you do not have to change any cable modems or routers in your house. Good afternoon. I have attached - 4232602 When this occurs, I see I've seen other resolve similar issues with a tech checking line quality and replacing lines, so maybe that's it, but I need someone to work with on this. I also tried by bypassing all of the coax's in the house and plugging directly into the cable coming into the house but still had the same results. One of the most common reasons for this error is that if you are using a coaxial cable for your internet reception and it is getting some noise. I've removed every single splitter between the outside line and my modem. In the past I have had connectivity issues, three times since I began service at this address in April 2016. As of December 1, 2020, the forums are in read-only format. Troubleshooting for such issues is not much hassle for you if you know a thing or two about wires and cables. Internet-Access-Guide.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program – it is designed to provide an aid for the websites in earning an advertisement fee – by means of advertising and linking to Amazon.com products. Can you someone help me understand if this report means that I have Router interference or if it means that the Ziggo Speed (wired into my router) is unstable? Coaxial cable is well protected by several layers from noise but nothing can stop inevitable. T1 (No UDC Received) The modem will search for a digital QAM channel (digital cable channel encoding) and waits for upstream channel descriptor (UCD). I bought it new when I went from Verizon DSL to Cable internet. She responds "Sir, your modem is fine and everything is working". EDIT 2: I finally got a hold of someone on chat that is escalating this to the "advanced technical team" and I'm supposed to get a call within 24hrs. (d) Incidences of child-on-child abuse. I'm on the 150 business package and the service has been rock solid since november of last year. All three times the issue was resolved, twice was coax that was replaced (once from box on street to house and once from box on house to … We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. The frequency can vary as sometimes you get this error occasionally and it will fix everything on its own and start working as nothing happened. I removed that surge protector and this agonizing problem was resolved. I’ve been having a lot of issues trying to fix it and Ziggo keeps telling me there is no issue with the speed to the house. Is this relevant info to pass along to the tech when he or she calls or am I just muddying the waters? Sewell did not allow defendant to enter, and defendant fired three … I'm … I'm still getting these T3 Timeout errors causing the cable modem to reset. Press J to jump to the feed. Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. The noise can cause your internet data or information that is being transferred over the cable to not work properly and you can face this issue with the connectivity. Ever since I have been getting random drops of my internet connection. I tired the Chat Bot and it reset the modem but that did not resolve the issue. I chatted again to supposed "tier 2 tech" and she said "Your modem is online and everything is fine". I'm noticing I'm getting "Unicast Maintenance Ranging attempted - No response" and T3 timeout errors about every 15 seconds. Our community is your official source on Reddit for help with Xfinity services. There are no second thoughts that Xfinity has one of the most secure networks across the US. Welcome to the Xfinity community! I have attempted to fix this issue on my own and have decided I definitely need help. Some other coaxial cables in a bundle can also cause you to have the issue and you need to check that to ensure that you don’t get the error anymore. You are throwing noise back into the system and have been filtered out. If it was working properly, I wouldn't be wasting my time on this. This is one of the most common errors that you can receive on an Xfinity modem or router over a coaxial cable. One of the best things about Xfinity routers and modems is that they provide you the option to have an error log that efficiently helps in diagnosing any issue that might be causing trouble to your internet connection. However, no network can always work perfectly as it depends on a lot of mechanical and electric components that can go bad in one way or another. I am have been having connection issues all day. You need to ensure that no connector is going bad or is not working at any point to ensure that you are getting the best possible internet connectivity. Oct 4, 2016 #1. The status message says that the modem is not detecting a Unicast Maintenance Ranging opportunity, for which the control message is sent from the hub CMTS. I already tried to do a Comcast chat online and they gave me a number to call for a tier 2 tech. But, when I call, I get sent through multiple menus just to be told to go back to the main menu. 1. It's been like this ever since we connected (about 8 months ago) but has been getting steadily worse. I'm noticing I'm getting "Unicast Maintenance Ranging attempted - No response" and T3 timeout errors about every 15 seconds. We won't send you spam. The biggest problem with this is, I work from home and I deal with many very small files. (c) Pregnancy of a foster child. here are the logs I'm seeing on a regular basis from my cable modem. Started Unicast Maintenance Ranging – No Response Received. If there is any physical sign of damage on your connector, you will need to replace that connector and it should work. Started Unicast Maintenance Ranging - No Response received | Lack of support - Time W. G. Guest2 Guest Post. Personal Equpitment : Zoom 5341J ( TWC Certified) - … Removed it and all is WAY better now. 9/12/2007 14:08 3-Critical R006.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted 9/12/2007 14:08 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out 1/1/1970 0:00 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. All the computers on the Lan loose internet for 1-2 mins and then everything works again. Please Check Your Inputs, Xfinity TV Videos Can Only Be Viewed From Within The US Error In PlayOn, Xfinity Error ftde.xact.3321.1107296356 (3 Fixes). Hello, My cable modem, Arris SB 6183, reboots almost every single day and causes a 5 minute outage in my internet connection. In early 2021, CNET Forums will no longer be available. When I transfer the files, the connection doesn't have enough time to get up to speed (which was never an issue before). I'm seeing some short disconnects after an outage last week. This happen every 5 minutes and usually when multiple devices are connected to it (PS3, Macbook, 2 iPhones, iMac etc.). But, when I call, I get sent through multiple menus just to be told to go back to the main menu. Either the hub isn't sending the message or none of the modems is able to decode it correctly. This question is about "MOTO SBG6580: Started Unicast Maintenance Ranging - No Response received - T3 time-out", with Time Warner Cable internet and apps. There was a filter on the line. 04-22-2020 SB8200 Log and Signals. Yesterday I replaced my old Motorola Surfboard 6141 modem with a Netgear CM600 modem, and activated it with Comcast. 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